Last updated: June 29, 2026
Nationwide Repo respects the privacy of our clients, visitors, lenders, dealers, private parties, and other people who contact us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.
This policy applies to information collected through this website, phone calls, emails, online forms, order submissions, hold harmless or service agreement forms, and other communications with Nationwide Repo.
Who We Are
Our website address is https://nationwide-repo.com. Nationwide Repo provides repossession management, recovery coordination, skip tracing, and related collateral recovery support services.
Information We May Collect
The information we collect depends on how you use the website or contact our office. We may collect the following types of information:
Contact information: Name, company name, mailing address, email address, phone number, and the best way to contact you.
Assignment information: Information needed to review or coordinate a recovery assignment, such as debtor name, debtor contact information, last known address, employer information, collateral location, VIN, plate number, year, make, model, lienholder information, contract details, loan or account details, and related documents.
Submitted documents: Service agreements, hold harmless forms, contracts, titles, lien documents, bills of sale, affidavits, payment records, correspondence, or other documents you choose to send to us.
Communication records: Information you provide by phone, email, text, contact forms, order forms, or other business communications.
Website and technical information: IP address, browser type, device information, pages visited, referral source, general location data, date and time of visit, and other analytics or security information collected through cookies, server logs, analytics tools, or similar technologies.
How We Use Information
We use information for legitimate business, operational, security, and legal purposes. These may include:
- Responding to questions, quote requests, and service inquiries
- Reviewing, accepting, declining, managing, or coordinating recovery assignments
- Verifying assignment details, lien information, collateral information, and service authorization
- Coordinating with recovery agents, towing companies, storage facilities, transport providers, title contacts, skip tracing vendors, or other service providers involved in a file
- Providing updates, invoices, receipts, notices, or administrative communications
- Maintaining business records, compliance records, and assignment documentation
- Improving website performance, security, usability, and marketing effectiveness
- Protecting our rights, our clients, our website, our business, and others from fraud, unauthorized access, unlawful activity, or misuse
- Complying with court orders, subpoenas, lawful requests, regulations, or other legal obligations
Information About Debtors, Collateral, and Third Parties
Repossession and collateral recovery work often involves information about borrowers, debtors, vehicle owners, private parties, co-signers, account holders, collateral, employers, relatives, references, or other third parties. If you submit information about another person, you are responsible for making sure you have the lawful authority to provide that information to Nationwide Repo for the purpose of reviewing or performing the requested service.
Do not submit information that is not reasonably necessary for the assignment. If sensitive information is needed for a lawful recovery, title, lien, billing, or compliance purpose, submit only what is necessary and relevant to the file.
Cookies and Website Analytics
Our website may use cookies, server logs, Google Analytics, Google Tag Manager, or similar tools to understand website traffic, improve the site, detect technical problems, measure marketing performance, and help keep the website secure.
Cookies are small files placed on your device. You can usually set your browser to refuse cookies, delete cookies, or alert you when cookies are being used. If you disable cookies, some website features may not work as intended.
Google Analytics may collect information such as pages visited, approximate location, device type, browser type, referral source, and general usage activity. You can learn more about how Google uses information from sites and apps that use Google services at Google's partner sites policy. You may also review the Google Analytics Opt-out Browser Add-on.
Contact Forms, Order Forms, and Email
If you submit a contact form, order form, hold harmless form, agreement, or email, we use the information to review your request, communicate with you, process the assignment, and maintain business records. Forms and emails should not be used to send information that is unrelated to a legitimate business request or recovery assignment.
Phone Calls and Messages
If you call, leave a voicemail, send a text message, or communicate with our office by phone, we may use the information you provide to respond, review the file, coordinate the assignment, confirm details, or maintain business records. Standard phone, carrier, and messaging data may also be processed by phone service providers.
When We Share Information
We do not sell personal information for money. We do not share personal information with unrelated parties for their independent marketing purposes. We may share information when reasonably necessary for business, service, legal, safety, or compliance purposes.
Service providers and vendors: We may share information with providers who help operate our website, phone systems, email, forms, analytics, billing, security, document storage, or other business systems.
Recovery and assignment partners: We may share assignment details with recovery agents, repossession companies, towing companies, storage yards, locksmiths, transport providers, title contacts, skip tracing vendors, or other parties needed to review or perform a recovery assignment.
Legal and compliance needs: We may share information if required by law, subpoena, court order, government request, insurance requirement, dispute process, contract obligation, fraud prevention, or to protect our rights, property, clients, agents, or others.
Business transfers: If Nationwide Repo is involved in a merger, sale, acquisition, restructuring, or transfer of business assets, information may be transferred as part of that transaction, subject to appropriate confidentiality and legal requirements.
With your direction or consent: We may share information when you ask us to do so or when it is reasonably necessary to complete the service you requested.
Data Retention
We keep information for as long as reasonably necessary to provide services, manage assignments, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business. Retention periods may vary based on the type of information, the nature of the assignment, legal requirements, accounting needs, and operational requirements.
When information is no longer needed, we may delete it, archive it, anonymize it, or retain it as required by law or legitimate business needs.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure. No website, email system, storage system, or transmission method is completely secure, so we cannot guarantee absolute security.
If you need to send sensitive documents or assignment details, use the method requested by our office and avoid sending unnecessary sensitive information.
Your Privacy Choices
Depending on where you live and the type of information involved, you may have the right to request access, correction, deletion, or a copy of certain personal information. You may also ask us to stop sending marketing communications, if any, or to limit certain uses where required by law.
To make a privacy request, contact us through the website or call our office. We may need to verify your identity and confirm your authority before responding to a request, especially if the request involves assignment records, debtor information, lien records, client files, or third-party information.
California and Other State Privacy Rights
Some state privacy laws provide residents with specific rights regarding personal information, such as the right to know what information is collected, the right to request deletion, the right to correct inaccurate information, the right to receive a copy of certain information, and the right to opt out of certain types of sharing or targeted advertising.
Nationwide Repo does not sell personal information for money. If a state privacy law applies to your request, we will respond as required by that law. We may deny or limit requests when information must be retained for legal, security, fraud prevention, contractual, accounting, dispute, or service-related reasons.
Children's Privacy
This website and our services are intended for adults and business users. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review the issue.
Embedded Content and Third-Party Websites
Our website may include links to other websites or embedded content from third parties. Those websites and services may collect information according to their own privacy policies. Nationwide Repo is not responsible for the privacy practices of third-party websites.
Do Not Track Signals
Some browsers offer Do Not Track signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to Do Not Track requests. You can still manage cookies and tracking preferences through your browser and available opt-out tools.
Email and Marketing Communications
If we send marketing or informational emails, you may ask us to stop sending those messages. We may still send non-marketing communications related to active assignments, invoices, service requests, legal notices, security issues, or business administration.
Changes to This Policy
We may update this Privacy Policy from time to time. When we update the policy, we will change the date at the top of this page. Continued use of the website or services after an update means the updated policy applies going forward.
Contact Us
For questions about this Privacy Policy, privacy requests, or how information is handled, contact Nationwide Repo through our contact page or call 800-425-5075.
Need to submit a recovery assignment? Use the order page so the file can be reviewed by our team.
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